Privacy Policy

Last updated: October 2, 2026

Haven is operated by LoRicco & Co LLC, a Connecticut limited liability company ("LoRicco & Co," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and safeguard your information when you use the Haven mobile application ("the App"). Your recovery is personal — we keep it that way.

Data We Collect

Information Stored Locally on Your Device

• Mood check-ins — your daily mood selections, timestamps, and any associated content interactions
• Journal entries — reality check entries, burn letters, and reflection prompts you write in the App
• Journey progress — your current stage, completed days, and quest history
• Profile information — your name and breakup date

This data is stored on your device using MMKV. Sensitive local data, including profile details, settings, mood check-ins, and journal entries, is encrypted with AES-256. The encryption key is stored in the iOS Keychain. Your user-written mood and journal content is not transmitted to LoRicco & Co servers.

Daily check-in reminders — if you turn on reminders, the App schedules a repeating local notification on your device at your preferred time. Reminders are scheduled and delivered entirely on your device: we don't collect a push token or send notifications from any server, and you can turn reminders off at any time in the App's Settings or in iOS Settings.

Crash and Stability Data

• Crash data — diagnostic details such as error messages, stack traces, app version, OS version, and device model may be sent to Sentry when the App crashes or encounters an error. We use Sentry for crash reporting and stability only, not for screen views, feature-usage analytics, advertising, or tracking. We do not send Sentry user IDs or other default personally identifying data.

Purchase Data

• Purchase history — RevenueCat processes your subscription status, product identifiers, transaction identifiers, purchase dates, and Apple receipt data so the App can unlock premium access and restore purchases. This purchase history is associated with a RevenueCat App User ID. RevenueCat does not provide us with your full payment-card or bank-account information, and this data is not used for advertising or tracking.

How We Use Your Data

• Mood and journal data are used solely to provide personalized content, progress tracking, and recovery insights within the App.
• Crash and stability data helps us diagnose errors and improve App reliability.
• Purchase data is used to manage your subscription and restore purchases across devices.

Third-Party Services

• Sentry — for crash reporting and App stability. We do not use Sentry for behavioral analytics or advertising. Sentry Privacy Policy
• RevenueCat — for purchase history, subscription management, entitlement checks, and purchase restoration. RevenueCat Privacy Policy

We do not sell or share your data for cross-context behavioral advertising, and we do not use your data to track you across apps or websites owned by other companies.

Data Retention & Deletion

• Local data (mood check-ins, journal entries, progress) can be deleted at any time by uninstalling the App or using the in-app data deletion option.
• Sentry and RevenueCat data is retained according to each provider's retention practices and as needed to operate the App, diagnose errors, maintain purchase records, and meet legal obligations.
• You can request deletion of any data associated with you by contacting us at admin@loriccoandco.com.

Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — request that we correct any inaccurate personal data.
• Right to deletion — request that we delete your personal data.
• Right to know — request information about the categories and purposes of personal data we process.

To exercise any of these rights, please contact us at admin@loriccoandco.com.

Children's Privacy

Haven is intended for users 17 and older and is not directed to children. We do not knowingly collect personal information from anyone under the age of 17. If we become aware that we have collected personal data from someone under 17, we will take steps to delete that information promptly. If you believe someone under 17 has provided us with personal information, please contact us at admin@loriccoandco.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you through the App and update the "Last updated" date above. Your continued use of Haven after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@loriccoandco.com.