Terms of Use

Last updated: October 2, 2026

Acceptance of Terms

These Terms of Use ("Terms") are a binding agreement between you and LoRicco & Co LLC, a Connecticut limited liability company ("LoRicco & Co," "we," "us," or "our"), operator of Haven (the "App"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

Service Description

Haven is a behavioral companion application designed to support individuals during the recovery process following a breakup. The App provides mood check-ins, guided content, journaling tools, SOS support features, and a structured recovery journey.

Purchases & Pricing

Haven offers free features and premium access. Standard premium options are an annual auto-renewable subscription for $59.99 per year with a 7-day free trial, a monthly auto-renewable subscription for $12.99 per month with no trial, and a $99.99 one-time lifetime purchase. Eligible users may see a one-time exit offer of $39.99 for the first year of the annual subscription; it renews at the standard $59.99 annual price unless canceled. Prices are in USD and may vary by region.

Payment is charged to your Apple ID account at confirmation of purchase. Auto-renewable subscriptions renew unless canceled at least 24 hours before the end of the current period, and your Apple ID account is charged for renewal within 24 hours before that period ends. Any unused portion of a free trial is forfeited when you purchase a subscription. You can manage and cancel subscriptions in your Apple ID account settings. The lifetime purchase is a non-consumable purchase and does not renew.

Refunds

Refund requests are handled directly by Apple. To request a refund, visit reportaproblem.apple.com.

User Responsibilities

• You must be at least 17 years old to use Haven.
• If you are under the age of majority where you live (for example, under 18 in most U.S. states), you may use Haven only with the consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of the App.
• You are responsible for maintaining the security of your device and any data stored within the App.
• You agree not to misuse the App or use it in any way that could damage, disable, or impair the service.

Intellectual Property

All content, design, code, and assets within Haven are the property of LoRicco & Co and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the App without express written permission.

Limitation of Liability

To the maximum extent permitted by law, LoRicco & Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the App. Haven is provided "as is" without warranties of any kind.

Dispute Resolution; Binding Arbitration; Class-Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Agreement to Arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms or the App (a "Dispute") shall be resolved exclusively by binding individual arbitration, rather than in court, except that you may (a) bring an individual claim in small-claims court if the claim qualifies, and (b) seek injunctive or equitable relief in court for infringement or misuse of intellectual property rights. This agreement to arbitrate is governed by the Federal Arbitration Act.

Arbitration Procedure. Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, as modified by these Terms. The arbitration shall be conducted by a single arbitrator. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Delegation. The arbitrator, and not any federal, state, or local court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of it is void or voidable.

CLASS-ACTION WAIVER. YOU AND LORICCO & CO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding. If this Class-Action Waiver is found unenforceable, then the entirety of this arbitration agreement shall be null and void, but the remainder of these Terms shall remain in full force and effect.

30-Day Right to Opt Out. You may opt out of this arbitration agreement by sending written notice of your decision to opt out to admin@loriccoandco.com within thirty (30) days after first accepting these Terms. Your notice must include your name, the email associated with your purchase, and the statement "I opt out of the arbitration agreement." Opting out will not affect any other provisions of these Terms.

Severability. If any portion of this arbitration agreement (other than the Class-Action Waiver) is found unenforceable, the remainder shall remain in effect.

Termination

We may terminate or suspend your access to the App at any time, without prior notice, for conduct that we believe violates these Terms of Use or is harmful to other users or the App.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the United States and the State of Connecticut, without regard to its conflict-of-law provisions. The arbitration agreement above is governed by the Federal Arbitration Act. Any claim not subject to arbitration shall be brought exclusively in the state or federal courts located in Connecticut, and you consent to the personal jurisdiction of those courts.

Contact Us

If you have any questions about these Terms of Use, please contact us at admin@loriccoandco.com.